UNCDF Video

MM4P in Nepal - Being Customer Centric is...

Tue, 05/05/2015 - 00:00 -- mm4p

Country: 
Year: 
2015

In Nepal only 25% customers are banked through formal channels and a large majority of close to 40% are served through informal channels like cooperatives and FINGOs, the rest are unbanked. Mainstream financial institutions are concentrated in urban areas and presence in rural and remote areas is limited.

Digital Financial Services, specifically branchless banking, has the power to transform the number of unbanked people that have access to safe formal financial services in Nepal.